Reference

Terms Conditions That Cover Your spotbett Account

These terms set out what you agree to when you open and use a spotbett account, including how we handle payments through DANA, OVO, and GoPay, and what conduct we expect.

Account eligibility appliesDANA, OVO, GoPay coveredOne account per personLocal law governs accessChanges notified in-app
spotbett Terms Conditions That Cover Your spotbett Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to ask about any clause in these terms. A support agent will respond and can escalate to our compliance team if needed.
Email Support Send a detailed question to our support address from the email linked to your account. Include your account ID so we can pull up your record and respond accurately.
In-App Help Centre The Help Centre inside your spotbett account has a Terms section with plain-language explanations of each clause — useful if you want to check a rule before contacting the team.
HOW WE OPERATE

How We Apply These Terms in Practice

Account Security

We use encrypted sessions for all account activity. If we detect a login from an unrecognised device, we trigger an OTP step before access continues — your wallet balance stays locked until that step clears.

Data Handling

Account data you submit — including the e-wallet numbers tied to DANA, OVO, or GoPay — is stored only as long as your account remains active or as required under applicable law.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie consent through the browser settings on your Android or iOS device at any time.

Requesting Changes

To update your registered wallet number or account email, submit a request through the account verification flow in your dashboard. Changes to payment details require a re-verification step before the new wallet is approved for withdrawals.

Common Questions About These Terms

The core terms are the same for all wallets. Transaction-specific rules — such as minimum withdrawal amounts for DANA, OVO, or GoPay — are noted in the Payments section of your account dashboard.

We post an in-app notice before any update takes effect. Continued use after that date means you accept the revised terms. Withdraw your balance and close the account if you do not agree.

No. One account per person is a firm rule regardless of how many wallets you hold. A second account linked to your identity may be suspended and your balance held pending review.

Send a data request from the email address on your account to our support team. We will compile and return your account data within the timeframe required by applicable local law.

Contact us immediately via live chat from your account dashboard. We can freeze wallet withdrawals and initiate an account security review while we investigate the incident with you.

The published version is in English. If you need clarification on a specific clause in your language, reach our support team through live chat and an agent can help explain it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.