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How spotbett Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account and process payments through DANA, OVO, or GoPay.

Account data kept secureDANA, OVO, GoPay wallet details protectedNo data sold to third partiesYou can request your data any timeIndonesia-based access subject to local law
spotbett How spotbett Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what data we hold on your account, or want to request a correction or deletion? You can reach our team through live chat inside the platform, by email at our support address, or through our social media help channel. We aim to respond to all data-related requests within the timeframe required by applicable rules in your region. When you write in, include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget inside your account dashboard. Describe your data request and our team will confirm receipt and next steps.
Email Support Send your data request to our support email address. Include your registered email and specify whether you need access, correction or deletion.
Social Help Channel Reach us through our official social media account for general privacy questions. For account-specific requests, email or live chat is faster.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages, login flows, and payment screens — so your session data and wallet credentials travel securely whether you are on mobile in Bekasi or on desktop at home. Cookies on our site track only session state and navigation preferences; we do not use third-party advertising cookies that follow you off-platform. Your account password is hashed and never stored in plain text. We keep your data only as long as your account is active or as required by applicable regulations in your eligible region.

SSL Encryption

Every login, payment screen, and account page runs over SSL. Your DANA, OVO and GoPay details are never sent in plain text at any point.

Cookie Policy

We use session cookies to keep you logged in and remember your lobby preferences. No third-party advertising cookies are placed on your device from our platform.

Data Retention

Account data is held while your account is open. Once you request deletion and our verification check is complete, we remove identifiable records within the applicable regulatory window.

Access and Correction

You can ask us to show you the data we hold, correct anything inaccurate, or delete your account record. Submit your request through live chat or email and we will confirm the steps.

Your Privacy Questions Answered

Below are the questions we hear most often about how spotbett handles personal data, cookies, and account information. If your question is not covered here, use live chat or email and our support team will respond directly.

We collect your name, email address, and the e-wallet you connect — DANA, OVO, or GoPay. We also log your device type and session activity to keep your account secure and functional.

We do not sell your data. We share only what is strictly necessary with payment processors handling DANA, OVO, or GoPay transactions, and with game studios whose content runs in our lobby.

Send a request through live chat or email with your registered account email address. We will identify your record and respond within the timeframe required under applicable rules for your region.

Yes. Submit a deletion request via email or live chat. After we verify your identity, we remove identifiable data within the regulatory window that applies in your eligible region.

We use session cookies to keep you logged in and save lobby preferences. We do not place third-party advertising or tracking cookies that follow your activity outside the spotbett platform.

Payment references — including your DANA, OVO, or GoPay transaction records — are kept only for the period needed to process, verify, and reconcile each transaction, then retained only as required by applicable regulations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.